Products purchased from Pro Padel FL include a six-month limited warranty covering eligible manufacturing and material defects.
The warranty begins on the original purchase date and is available only to the original purchaser. A valid Pro Padel FL order number is required.
What the Warranty Covers
The warranty may cover defects caused by materials or manufacturing, including:
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Structural defects not caused by impact or misuse
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Manufacturing issues affecting the racket’s performance
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Defects in the handle, frame, or racket surface
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Products that arrive damaged or defective
All warranty claims are subject to inspection and approval.
What the Warranty Does Not Cover
The warranty does not cover:
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Normal wear and tear
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Scratches, paint chips, fading, or cosmetic damage
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Damage caused by hitting the court, walls, fencing, glass, or another racket
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Accidental damage, misuse, or improper handling
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Damage caused by heat, moisture, or improper storage
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Worn grips or replaceable accessories
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Products that have been modified or repaired by a third party
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Products purchased from another retailer or distributor
How to Submit a Warranty Claim
Email our team at nava.sports.fl@gmail.com and include:
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Your Pro Padel FL order number
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The name used to place the order
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A description of the issue
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Clear photos of the entire product and the affected area
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Any additional photos or videos that help show the issue
Please do not ship the product back before receiving instructions from our team.
Warranty Review
Our team will review the information provided and may request additional photos, videos, or a physical inspection of the product.
Submitting a claim does not guarantee approval. Pro Padel FL reserves the right to determine whether the damage qualifies as a manufacturing or material defect.
Approved Warranty Claims
If your claim is approved, Pro Padel FL may offer a repair, replacement, exchange, store credit, or refund depending on the issue and product availability.
If the original product is no longer available, we may offer a comparable replacement. Any replacement or resolution provided under the warranty does not restart or extend the original six-month warranty period.
Items Damaged During Delivery
If your order arrives damaged, defective, or incorrect, email nava.sports.fl@gmail.com as soon as possible. Include your order number and clear photos of the product and shipping packaging so our team can assist you.